ALL RETURNS MUST BE SENT BACK WITHIN 3 WORKING DAYS (MALAYSIA)
We provide returns for all items (except Best Buy/SALE/Discounted items)
It also includes items purchase using discount codes (except first time registration codes) or accessories and specifically stated non-returnable items
Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time.
Items must be in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If color runs due to this reason, item/s is strictly not returnable.
The Return department will get back to you once a return item is received by us and we will email your credit voucher once the item is received. This normally takes 2-3 working days .
All returns which do not meet the above-mentioned criterias will be strictly declined and forfeited.
We reserved the right to reject any returned item if it does not meet all mentioned conditions.
ALL Reasons listed below are NOT considered defects:
Colour of products may vary due to studio lighting used and please allow 20% of color variation in real product as compared to actual products. It may appear darker or lighter.
For printed items, the prints may vary in terms of symmetry/alignment/slight color patches for each piece and return due to this reason is not considered a defect.
There might be ±1 to 3cm differences in the measurements given due to the different stretchable quality of the material.